What I do

I do things for things! For work and for fun! These are those things.

Customer Service

I work as an IT professional, focused on advocacy and healing-centered design in customer service.

Speaking

Topics I have presented on include Play-based training for Student Project Managers, Storytelling in Technical Writing, Universal Design at the Help Desk, Design for Healing: Technology Success Advocacy in Customer Service, and The Power of Failing (with sharks!).

Baking

My absolute favorite thing in the world is baking. I challenge myself to bake to new heights throughout the year.