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What I do

I do things for things! For work and for fun! These are those things.

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Customer Service

I work as an IT professional, focused on advocacy and healing-centered design in customer service.

Speaking

Topics I have presented on include Universal Design at the Help Desk, Design for Healing: Technology Success Advocacy in Customer Service, and The Power of Failing (with sharks!).

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Baking

My absolute favorite thing in the world is baking. I challenge myself to bake to new heights throughout the year. 

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